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What kind of support does TPS® provide?

TPS® provides technical support for all customers who paid their annual maintanence and is available for an hourly fee (for non maintenance customers). Customers under annual maintenance can receive TPS® product support and can also request TPS® software upgrades at no additional cost.

How can I contact TPS® Technical Support?

Technical support is available Monday - Friday, 7am - 7pm CST. Customers can contact us directly via phone, (210) 496-1984, or use our Contact TPS® Support section on our web page. When contacting us, be prepared to have your TPS® product name and company name so we can verify maintenance.

 

TPS® Product Support Available Online:

Quickstart Guides & Troubleshooting

TPS®/SNA
TPS®/3270 (BSC)
TPS®/3270 (SNA)
TPS®/TN3270 Client
TPS®/RJE

User & Training Guides

TPS®/NFM User's Guide

 

 

 

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