The rapidly changing world of Information
Technology, which now includes global requirements, downsizing, and reengineering,
is forcing organizations to look outside of their own staff for resources.
These resources are found through the use of consultants, systems integrators,
and ISVs. The main use of these resources is to assist in determining
necessary changes and the implementation of these changes to the organization's
enterprise business approach. One of the problems these resources face
is the multitude of needs in solving the end user's needs. It is virtually
impossible to be able to satisfy all of these needs. The answer to this
predicament, is partnering. Use your solutions to satisfy the business
requirements of the end user and partners to resolve issues outside of
TPS® offers prospective Business Partners the ability
to expand their solution portfolio with our products and technical expertise.
If a partner’s sales people identify an opportunity, TPS® will
assist them in closing the business. Our technical staff is available for
pre-sales activities and post-sales support. This means Business Partners
have the ability to sell TPS® products without their staff having to
go through extensive training. This is of particular importance in dealing
with mainframes and legacy connectivity, data distribution / gathering
and message switching. Many of our business partners, whose main interest
lies in delivering business solutions, lack the knowledge on their staff
to deal with the aforementioned issues. The TPS® staff has the experience
and expertise to satisfy these needs. This means that our partners have
an additional technical capability at no additional cost.
How do we Partner?
TPS® has Business Partners around the world. Some of these
are referenced on the right-hand side of the page. These partnerships
come in three forms:
TPS® works with all three with varying degrees of involvement.
A Distributor is a TPS® Reseller that has added TPS® products
to their portfolio for their resellers. A Distributor is very familiar
with the TPS® products they represent and, usually, need very little
TPS® involvement. A Distributor acts as a first line of suport for
A Reseller either adds TPS® products to their portfolio
or integrates a TPS® product(s) with their product. The Reseller may
need more TPS® involvement due to the size and/or experience of their
staff. A Reseller acts as first line of support to determine if it
is a TPS® problem. If so, TPS® handles the problem.
A Referrer can be any company that has a need for TPS® products to provide a solution for their customer. The Referrer co-markets
with TPS®, but, once the sale is made, is not responsible for any
type of support. Their customer will obtain support directly from
TPS® provides various types of discounts.fees depending
on the type of relationship TPS® has with its Business Partner.
Within TPS®, there is a group which has
the responsibility for managing the partnerships. The only function
of this group is to ensure that the partners receive proper support
through a host of services provided by TPS®. These technical
and business development services include:
Technical Support Services:
· Technical briefings
· Electronic access to product material
· Rapid electronic information dissemination
· Hot Site conference calls for emergency issue resolution
· TPS® products for evaluation testing
· Pre and post-sales technical support
· Technical education
Business Relationship Services:
· Direct corporate contact
· Joint business planning
· Promotion of partner services
· Event support
· Coordination of business opportunities
Where is TPS® going with its Partners in the Future?
Industry partnerships have become a critical element
of the TPS® business strategy. Our continued success as a connectivity,
data distribution / gathering, and message switching provider in a multi-vendor
environment has become increasingly dependent on the success of our partners
and their customers. In order to assure our mutual success, we need to:
* Enhance each other’s business
* Create new areas of opportunity
* Work together to resolve the ever increasing challenges
What are you looking for in Business Partners?
If you are a consultant, systems integrator, or an ISV
that deals in enterprise solution requirements, TPS® offers you an
excellent opportunity to expand your business portfolio with our products
and technical expertise. We would welcome the opportunity to discuss your
company’s marketplace, products, and skill sets to see if partnering
between our organizations makes good business sense.
FOR ADDITIONAL INFORMATION
Telephone (210) 496-1984
FAX (210) 490-6805